Here are the steps a customer should expect to follow after ordering the Social Posts: 1x Week add-on to ensure a successful collaboration and timely completion.

• Complete the fulfillment form and provide necessary information
• Complete a Initial Onboarding Call with our Marketing Strategists.
• Provide images, content suggestions, and constructive feedback whenever possible.
• Communicate efficiently with us to keep the project on track in order to meet the set deadlines.

Our team will send you monthly reports outlining the posts for the following month for your review. However, the real magic happens in the Social Marketing dashboard, where you can explore both previous and upcoming posts under ‘Scheduled Posts.’ This dynamic tool offers a sleek and intuitive interface that makes managing your social content not just efficient, but truly engaging and easy to manage!

Here are the steps, incorporating the content suggestions and images you provided:

• Share your ideas: We encourage you to send any content suggestions to our Marketing Strategists by the 10th of each month. This could include topics you want to cover, visuals you like, or specific messages you’d like to share.
• We’ll craft your posts: Our team will then create engaging posts based on your input and your brand’s overall social media goals.
• Review and approve: Five business days before your first post is scheduled to go live, we’ll send you the draft posts for your approval. You’ll have the chance to review the content and make any necessary changes.
• Publish as planned: If we don’t hear back from you within 5 business days, we’ll proceed with publishing the posts as planned. This ensures you get consistent and high-quality content while maintaining the opportunity to provide input. We’ll Provide Expert Social Media Content, Delivered Weekly.

This process ensures you get the best possible social media content while still having the chance to review and provide input.

To ensure your social media posts are on-point, we encourage you to send any content suggestions to our Marketing Strategists by the 10th of each month. We’ll then craft your posts based on your input and send them to you for approval 5 business days before your first post is scheduled to go live.

If we don’t hear back from you within those 5 business days, we’ll go ahead and publish the posts as planned. This way, you’ll get the best possible content while still having the chance to review and provide input.

This service includes 1 post per week to 1 platform of your choice, including: Facebook, Instagram, Google Business Profile, Twitter, LinkedIn, or Pinterest. We will build or claim the social page as needed.

We’ll craft a social media strategy that combines your unique goals with proven best practices. This means delivering a mix of engaging, industry-specific posts and strategic promotions that help you connect with your audience and achieve your business objectives

Absolutely! We offer a monthly Content & Strategy Session add-on designed specifically for clients who want to be actively involved in shaping their social media presence. During these sessions, we’ll discuss the previous month’s posts, analyze their performance, and collaborate with you to develop the upcoming month’s strategy. This ensures your voice and vision are reflected in every aspect of your social media efforts.

We sure can! With the Extended Reach add-on, we’ll cross-post your content to multiple channels on your behalf. We’ll make only slight adjustments to the content to ensure it adheres to each platform’s posting requirements

You can edit or delete any scheduled social media posts directly within your Social Marketing dashboard. From there, you have the ability to remove any posts you wish. You also have the option to create posts. Whether you prefer a DIY approach or utilize our managed services, you’re in complete control of your social media presence.

Can I delete a posts after the post is live?

If you delete a post from Social Marketing, in most instances, it will be deleted from the social platform as well:

While we aim to create high-quality content that aligns with your instructions, we understand that situations may arise where further adjustments are needed. We’re happy to make minor edits and tweaks to ensure your satisfaction. However, for significant revisions, we encourage you to share your feedback early in the process. This helps us avoid extensive rewrites and ensures we’re on the same page from the start.

Social Marketing apps powered by Host.Support equip local businesses with a single platform to manage their digital marketing efforts efficiently. All our DIY (do-it-yourself) software solutions offer a range of advantages that help business owners streamline their marketing without needing in-depth technical skills.

1. Centralized Tools: Manage all digital efforts like social media, email, and SEO from one platform.
2. Simple Interface: Enjoy user-friendly design with intuitive features and drag-and-drop capabilities.
3. Real-Time Analytics: Easily track campaigns and optimize strategies based on performance data.
4. Automation: Schedule posts and automate communications for seamless marketing operations.
5. Cost-Effective: Reduce the need for hiring external marketing agencies.

By providing these features and many other leading-edge solutions, Host.Support’s apps enable local business owners to take control of their digital presence, offering essential tools to execute effective marketing campaigns. This approach not only saves time and resources but also allows businesses to refine their strategies as they develop and expand.

Connecting Your Social Media Accounts in Social Marketing

To begin posting to your social media accounts through Social Marketing, you need to connect them first. For digital agencies, it is advisable to connect accounts while in an incognito or private browser session. This helps prevent social networks from automatically connecting to any active accounts you might be logged into.

Steps to Connect Your Accounts:

• Access the Connect Settings:

  • Navigate to Social Marketing and select Settings > Connect Accounts.

• Adding Social Accounts:

  • From the Connect Accounts page, click the “+” next to each social network you wish to connect.

Facebook:

• Click the “+” icon to be redirected to Facebook’s login screen. Enter your Facebook admin credentials.
• Ensure you’re logged in with the correct account that has Admin permissions. Use incognito mode to avoid login errors.
• Make sure the account displayed next to “Continue” has Admin rights and click ‘Reconnect.’
• When prompted, select ‘All Pages’ instead of just one to ensure proper API connection.
• Click ‘Next’ and then ‘Save’ to complete the setup.

Google Business Profile:

• Click ADD and sign in with your Google account. Allow the required permissions, then return to Social Marketing, choose the appropriate location, and click ADD to connect.

Instagram:

• Ensure Instagram accounts are linked to a corresponding Facebook page. Accounts must be set to Business or Professional.
• Select ADD, input your Facebook credentials, choose the relevant Facebook page, and click Add to connect your Instagram.

X:

• Click the ADD button to access the X login page, authorize our app, and your X account will be linked.

LinkedIn:

• Both Personal and Business LinkedIn pages can be connected, though Business pages are recommended.
• Select ADD, enter your LinkedIn credentials, authorize access, and choose the pages you want to link. Click ADD to finalize the connection.

Account Limits:

Social Marketing allows multiple connections for most networks, except Instagram and Google Business Profile. Here are the account limits per network:

• Facebook: 5 accounts
• X: 4 accounts
• LinkedIn: 4 accounts
• Instagram: 1 account
• Google Business Profile: 1 account
• TikTok: 5 accounts

Additional Resources:

For further assistance, you can ask the community, take a course, or submit a service request. If you need guidance, our support team is here to help!

The Social Marketing Pro subscription offers enhanced features that can take your social media strategy to the next level. To ensure you’re aware of these powerful tools, Pro-exclusive features within Standard accounts are marked with a PRO badge. Clicking on the PRO badge allows you to seamlessly upgrade your account and unlock these premium features.

Features of Social Marketing: 

Express:

• Connect to Facebook and Google
• Up to 20 posts at one time*
• Create draft posts, schedule posts and publish posts on Facebook and Google
• Create reports
• Create templates
• Add shortened link
• Add images from Unsplash, Pixabay, and GIF’s
• Post Performance for Facebook and Google only

Pro:

• Connect to Facebook, Google, Instagram, Twitter, Linkedin, and Tiktok
• Unlimited Posts
• Create posts and stories
• Write with AI
• Image generation using AI
• Bulk create with AI
• Clickable.bio
• Comments
• RSS content
• Link performance
• Post performance for all social connections
• Interesting content
• AI settings
• Plus all Express account features

Features available with Social Marketing Pro will be marked with a PRO badge.

Social Marketing Express limits the number of bulk posts to 20 at a time. Social Marketing Pro users can, however, schedule an unlimited number of posts at once.

So, if you need advanced features and like to schedule more post, you may want to consider upgrading to the Pro version of Social Marketing.

If you change your social media account passwords, it will disconnect your accounts from Host.Support. The connection token, which is used to verify your access, will become invalid. To regain access, you will need to reconnect your accounts by following the reconnection process within Host.Support. This usually involves re-entering your login credentials for each connected platform.

If you need help reconnecting your accounts, please contact Host.Support for assistance

Social Marketing can help you post to all of your most important social media accounts. These do, however, have specific requirements to post.

Image Requirements: Social Marketing supports the following image types: PNG, JPEG, or GIF.

Recommended size: If posting to multiple social networks, we recommend square images (1:1)

Facebook

• Recommended Dimensions:
  • 1200 x 1200 px (square image | 1:1)
  • 1,080 x 1,350 px (vertical image | 16:9)
• Minimum Dimensions: 600 x 315 px
• Maximum File Size: 4 MB
• Notes:
  • For PNG images, aim for less than 1MB as larger PNGs may appear pixelated.
  • Social Marketing supports 10 images per post.
  • When uploading multiple images, images will be arranged to match the first one uploaded.
  • Consistent image sizes are recommended for best results.

Instagram

• Recommended Dimensions:
  • 1,080 x 1,080 px (square | 1:1)
  • 1,080 x 608 px (landscape | 1.91:1)
  • 1,080 x 1,350 px (portrait | 16:9)
• Minimum Dimensions: 640 x 640 px (square | 1:1)
• Maximum File Size: 30 MB
• Notes:
  • For PNG images, aim for less than 1MB as larger PNGs may appear pixelated.
  • Supports up to 10 images/videos per post using the ‘carousel’ feature.

Google Business Profile

• Recommended Dimensions: 720 x 720 px (square | 1:1)
• Minimum Dimensions: 250 x 250 px (square | 1:1)
• Maximum File Size: 5 MB
• Notes:
  • Cannot be less than 10 KB.
  • Supports 1 image per post.
  • Image should be in focus, well-lit, and should represent reality.

X

• Recommended Dimensions:
  • 1,200 x 675 px (landscape | 16:9)
• Minimum Dimensions: 600 x 335 px (landscape | 1.79:1)
• Maximum File Size: 5 MB (PNG, JPEG) | 15 MB (GIF)
• Notes:
  • Supports 4 images per post.
  • GIFs have additional requirements:
    • Resolution: <= 1,280 x 1,080 px
    • Number of frames: <= 350
    • Number of pixels: (width * height * number of frames) <= 300 million
    • GIFs that do not loop will be uploaded as still images.

LinkedIn

• Recommended Dimensions: 1,200 x 627 px (landscape | 1.91:1)
• Minimum Width: At least 200 px wide
• Maximum File Size: 10 MB
• Notes: Supports 9 images per post.

Video Requirements

Social Marketing supports the following video formats: MP4, MOV.

Facebook

• Dimensions: N/A
• Video Bitrate: N/A
• Maximum File Size: 10 GB
• Length: Up to 4 hours

Instagram

• Dimensions: N/A
• Video Bitrate: 5 Mbps
• Maximum File Size: 500 MB
• Length: Up to 60 seconds

Instagram Reels

• Width: 1080 pixels
• Height: 1920 pixels (aspect ratio 9:16)
• Video Bitrate: Up to 25 Mbps
• Maximum File Size: 500 MB
• Length: 3 seconds to 15 minutes

X

• Dimensions: N/A
• Video Bitrate: Up to 25 Mbps
• Maximum File Size: 1 GB
• Length: Up to 60 seconds

LinkedIn

• Minimum Width: 360 pixels
• Maximum Width: 1920 pixels
• Minimum Height: 360 pixels
• Maximum Height: 1920 pixels
• Aspect Ratio: Minimum 9:16 (0.563), Maximum 16:9 (1.778)
• Video Bitrate: Up to 25 Mbps
• Maximum File Size: 200 MB
• Length: 3 seconds to 30 minutes

TikTok

• Requirements: The minimum height and width of the video must be 360 pixels.
• Maximum File Size: 1 GB
• Length: 3 seconds to 600 seconds

If you connect LinkedIn to Social Marketing but happen to post directly on your LinkedIn account, our system will not pull in posts or provide post-performance metrics for those posts made outside the Social Marketing app.

For any posts made directly on LinkedIn or through any other third-party app, Social Marketing will not pull the posts into the app nor provide the post-performance data.

Only the posts created through Social Marketing will show up on the platform.

When you remove the personal LinkedIn account through which the business page was connected, the LinkedIn business page will automatically be removed as well.

To know which is the business page under Social Marketing > Settings > Connect Accounts > LinkedIn, it will show the word “Page,” and when you click on it, the URL will have the word “company” in it. The personal or individual account will show the word “Account” and its URL does not have the word “company” in it.

Meanwhile, you are able to remove the business page in Social Marketing, and it will not affect the connected personal account.

Key Takeaways:

• Removing the personal LinkedIn account will also delete the connected business page.
• You can remove the business page in Social Marketing without affecting the linked personal account.
• The text provides instructions on how to differentiate between personal and business LinkedIn accounts within Social Marketing.